HBR: What great listeners actually do

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At Conversari we believe that listening is a key executive skill for all facets of success, and multiple studies have linked listening to improved team performance and engagement. Here’s the latest from the Harvard Business Review:

“We compared the best listeners to the average of all other people in the data set and identified the 20 items showing the largest significant difference. With those results in hand we identified the differences between great and average listeners and analyzed the data to determine what characteristics their colleagues identified as the behaviors that made them outstanding listeners.”

Read the HBR article here