Assertive communication in 360 degrees
Modern organizations need communication networks that allow for dialogue and shared objectives between areas and levels, creating a culture of feedback that works in all directions.
Learn how to have impactful conversations that generate change:
- Share observations and understand the impact of our behavior
- The appropriate use of emotions and body language
- How to clarify values and/or needs
- Conclude with clarity: open dialogue, set limits, make requests and/or determine agreements
Demonstrating a measurable return on investment:
- Individual productivity: behavior that generates positive results
- Team productivity: conflict resolution
- Retain top talent as a result of improved workplace atmosphere
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